Commonly Asked Marketing Questions (2024)

Whether you’re a seasoned marketing veteran or just starting out in your professional career, you have questions. Sometimes, those questions trace all the way back to the basics of marketing and a further understanding of the terminology that we all use on a day to day basis.

What is content marketing?

According to the Content Marketing Institute, content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action.

How can it help address your target audiences throughout the customer purchase journey?

Content should address the motivations and needs of the customer at various points of theirprocess, says Zontee Hou of Media Volery, so that it strengthens their positive feelings about the brand, heightens their likelihood to convert, and increases their customer lifetime value.

How does it drive revenue?

It starts by building a strong business case that doesn’t just directly attack people, their teams, or their budgets.

Michael Brenner of Marketing Insiders says to answer the content marketing ROI question for your business, you need to build a solid case based on a deep understanding of your business. What is your business’ average marketing ROI and how can content marketing achieve a higher return? The answer comes down to understanding your content costs, usage, and performance.

From there, you have a few paths to building a solid business case that will allow you to reach new customers, engage them with your brand in a meaningful way, and then convert them to new sales and long-term relationships that provide real ROI.

How can we make something “go viral”?

There’s no guaranteed formula. But no matter the industry, you can increase your chances if your content (1) presents a unique story, idea, or dataset (2) in a way that directly addresses a pain point or creates an emotional response in your core audience and (3) in an engaging format. And that’s not enough. You have to promote the heck out of it.

What is marketing strategy development?

Marketing strategy developmentis the stage of thenew-product developmentprocess in which a three-part marketing strategy plan is developed:

How does marketing strategy work?

Define product position, including target market size, structure, and purchasing behavior. Identify initial sales goals in terms ofmarket shareand profits.

Specify year-one price and distribution strategy, and marketing budget.

Describe ongoing marketing-mix strategy and future sales and profits.

What’s the difference between a marketing strategy and marketing tactics?

Your tactics are the execution of your strategy, according to Coschedule, not the strategy itself.

What is a marketing campaign?

Anadvertisingormarketingcampaignis a set of coordinated, specific activities that are based on a common theme and are designed to promote aproduct, service or business through differentadvertising media.

How does it work?

Great marketing campaignsfollow a consistent theme and promote a single or focused idea or goal.

An example from Hubspot:

For example, every Nike advertisem*nt you see or hear on the way to work probably isn’t part of a campaign. But, if you see a Nike billboard, scroll past a Nike sponsored Instagram post, and receive a Nike emailallpromoting the same product … you’ve definitely witnessed a marketing campaign.

What’s the difference between a marketing campaign and an advertising campaign?

Advertisingis a component of marketing. Marketing is how a company plans to raise awareness of their brand and convince customers to make a purchase, while advertising is the process of creating the persuasive messages around these broad goals.

In terms of campaigns, anadvertising campaignmight be a facet of a bigger marketing campaign strategy. Returning to Hubspot’s example, if Nike were campaigning about the release of a new product, their advertising would be one piece of their broader marketing efforts, which might also encompass email, social media, and paid search.

So, campaigns are focused, acute marketing efforts to reach a singular goal. Despite their simple definition, marketing campaigns can take a lot of work.

What is social media marketing?

Social media marketingis a tactic that taps into the growth ofsocial networks, encouraging users to adopt and pass along widgets or other content modules created by abrand, or to add a brand to the user’s social circle of friends.

Why is it so important?

Marketing Insider Group says social platforms help you connect with your customers, increase awareness about your brand, and boost your leads and sales. With more than three billion people around the world using social media every month, the users and engagement on major platforms just keep increasing.

How do I create a social media marketing strategy?

A social media strategy is a document outlining your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress.

Your social media marketing strategy should also list all of your existing and planned social media accounts along with goals specific to each platform you’re active on.

According to Hootsuite, a good social media plan should define the roles and responsibilities within your team and outline your reporting cadence.

Do I need to segment my social media strategy by platform?

Probably. In short, your strategy will differ based onwhich social networks your audience spends their time on and the best times to post on those platforms. Here is a breakdown of social media platforms from Hubspot on their total users, audience, industry impact and what they are best used for.

Facebook

  • Users:1.79 billiondailyactive users worldwide
  • Audience: Generation X and millennials
  • Industry impact: B2C
  • Best for: Brand awareness; advertising

Twitter

  • Users:186 milliondailyactive users worldwide
  • Audience: Primarily millennials
  • Industry impact: B2B and B2C
  • Best for: Public relations; customer service

Instagram

  • Users:1 billionmonthlyactive users
  • Audience: Primarily millennials
  • Industry impact: B2C
  • Best for: Natural-looking media, behind-the-scenes, and user-generated content; advertising

LinkedIn

  • Users:675 millionmonthlyactive users worldwide
  • Audience: Baby boomers, Generation X, and millennials
  • Industry impact: B2B
  • Best for: B2B relationships, business development, and employment marketing

YouTube

  • Users:Over 2 billionlogged-inmonthlyusers worldwide
  • Audience: Millennials, closely followed by Generation Z
  • Industry impact: B2C
  • Best for: Brand awareness; entertainment, and how-to videos

Snapchat

  • Users:249 milliondailyactive users worldwide
  • Audience: Primarily Generation Z
  • Industry impact: B2C
  • Best for: Brand awareness; advertising

Pinterest

  • Users:416 millionmonthlyactive users worldwide
  • Audience: Primarily older millennials and younger baby boomers
  • Industry impact: B2C
  • Best for: Visual advertising; inspiration

What is email marketing?

Emailis an online communication format that involves sending digital messages from an author to one or more recipients (i.e.,email addresses) across the internet or other computer networks.

How does it work?

Email marketingis simply “marketing via email.”

How can I understand email marketing metrics?

Total email click-throughsas a metric attempts to answer the question, ‘How many times did a person click on a link or multiple links within this email?’ This may or may not include clicks on unsubscribe links or other links and you may find it helpful to view click-through reporting by individual link. This metric is a whole number in the form ‘100,000’ or as an email clickthrough rate percentage in the form ‘10%.’ The denominator is email delivered and this percentage may exceed 100%.

Unique email click-throughsas a metric attempts to answer the question, ‘How many unique people clicked on a link or multiple links within this email?’ To illustrate, if one person clicked on two links, this would only count as one unique clickthrough. If one person clicked on the same link twice, this would only count as one unique clickthrough. This metric is a whole number in the form ‘100,000’ or as a unique email click-through rate percentage in the form ‘10%.’ The denominator is email delivered.

Does it work?

When you want to communicate something about your brand or sell your stuff, email marketing is one of the most cost-effective ways to do so.

In fact, Mailchimp recently highlighteda 2015 study by the DMA that found for every $1 spent, email has an average $38return on investment (ROI). When shoppers are ready to buy something, they often look for emails from their favorite stores.

What is event marketing?

Event marketing is planning, organizing, and executing an event for the purpose of promoting a brand, product, or service. Events can take place in-person or online, and companies can either host an event, attend as an exhibitor, or participate as a sponsor.

What are the benefits?

Event marketing generates business, provides one-on-one customer engagement, builds brand awareness and encourages product and industry education.

What is the importance of using event technology?

According to recent study from Bizzabo, an event technology company, event technology can assist marketers in streamlining operations and saving time. Moving forward, marketers hope to see further advancements in the ability of platforms to sync data and solve a variety of needs.

In addition to integrating with existing software and tools, event technology is also helping marketers drive operational efficiency. The majority (89%) of those who use event software believe that they save time when planning events.
The majority (89%) of event technology users save roughly 200 hours per year. In addition, some (20%) respondents see 360 hours or more saved per year with event technology—a 60% increase in hours saved from 2019.

Moving forward, most marketers (19%) believe API and integration options hold the greatest potential for improvement. This is followed by end-to-end functionality (14%) and branding and customization (13%).

What are SMART goals when implementing a marketing strategy?

SMART goals stand forspecific,measurable,attainable,relevant, andtimely. Keeping your goals SMART helps you avoid running with vague goals like “bring in leads.”

SMART goals have a dual purpose: to give you direction when planning and implementing your event and to help you decide whether or not your event was a success (and if it wasn’t, to know how to improve).

An example of a SMART event marketing goal Hubspot references would be to “grow our prospective leads list for our new product by 100 names by the end of the event.”

Are you looking for more definitions? The AMA partners with Common Language Marketing Dictionary to provide you with a terminology resource for your continued education.

Commonly Asked Marketing Questions (2024)

FAQs

What are the most important questions of marketing? ›

10 basic marketing questions
  • Who is my target market? ...
  • How can I reach my target market? ...
  • How can I convince customers to buy my product or service? ...
  • Who are my competitors? ...
  • How do customers perceive my brand? ...
  • How can I make my business more visible online? ...
  • How are customers finding my business?
Mar 10, 2023

What are the 5 questions marketing answers? ›

The 5 Basic Questions of Marketing
  • Who is our ideal customer? ...
  • How can we best reach customers matching that profile? ...
  • How can we best add value to that customer's life, career or company? ...
  • How can we articulate that value to the customer in 15 words or less? ...
  • Why are we better than the alternatives?
Mar 17, 2016

What are the basic marketing interview questions? ›

8 Common questions in a marketing interview
  • Tell me about yourself. ...
  • Why are you interested in a career in marketing? ...
  • What is a marketing trend or campaign you liked? ...
  • What do you think of our recent marketing campaign? ...
  • How do you manage the launch of a new product? ...
  • What motivates you? ...
  • What are your hobbies and interests?
Apr 3, 2024

What are the three marketing questions? ›

Finding answers to the following three questions: "why, how and what?" is crucial for B2B marketers and sales representatives, especially when they want to meet the principles of the so-called account-based marketing.

What are the three key customer questions every marketer needs to ask? ›

Three Questions Every Customer Asks That Your Marketing Strategy Must Answer
  • 3 Questions That All Customers Ask Themselves When Considering a New Product, Service or Vendor. What's In It For Me? ( WIFM) What is my investment – i.e. my money, my time, and my effort? Do I like this company?
  • Looking For Help?

What is 5 C's in marketing? ›

The 5 C's of marketing consist of five aspects that are important to analyze for a business. The 5 C's are company, customers, competitors, collaborators, and climate.

What are the 5 A's of marketing? ›

Named by Dr. Philip Kotler, the five stages (Awareness, Appeal, Ask, Act and Advocacy) allow marketing and sales professionals to create a map of the customer's needs and priorities during the different parts of their purchase process.

What are the four basics of marketing? ›

The four Ps are a “marketing mix” comprised of four key elements—product, price, place, and promotion—used when marketing a product or service.

What is basic marketing strategy? ›

A marketing strategy is a long-term plan for achieving a company's goals by understanding the needs of customers and creating a distinct and sustainable competitive advantage. It encompasses everything from determining who your customers are to deciding what channels you use to reach those customers.

What are the 2 main types of marketing? ›

Digital marketing allows you to easily track and monitor your campaigns, taking all the guesswork out of marketing to ensure you can optimize every strategy for the best results. On the other hand, traditional marketing uses print and traditional forms of media, including television commercials and billboards.

What are the 3 types of marketing? ›

Product marketing involves developing, pricing, and promoting products to reach consumers. Service marketing focuses on creating customer relationships that result in customer loyalty and repeat business. Mixed marketing combines elements of both product and service marketing by using five key components.

What are the 5 most important aspects of successful marketing? ›

In conclusion, a successful marketing strategy must include five key elements: a clear understanding of the target audience, a unique value proposition, effective communication channels, a well-defined brand identity, and a plan for measuring and adjusting the strategy as needed.

What are the 6 questions you should ask when conducting market research? ›

Market research questions for your customer
  • How did we do / would you rate us?
  • Why did you decide to use [product or service]?
  • How does that fit your needs?
  • Would you recommend us to your friends?
  • Would you buy from us again?
  • What could we do better?
  • Why did you decide to shop elsewhere?

What are the 3 most important aspects of successful marketing? ›

There are three main steps in the marketing and selling process. They include (1) Awareness, (2) Evaluation, and (3) Decision. How you approach these steps can have a big impact on your success. This article poses some important questions that every small business should be able to answer.

What are the 4 things needed for marketing? ›

4 Crucial Elements of an Effective Marketing Strategy
  • 1) Evaluate your audience. A huge mistake that a lot of businesses make is not defining their audience. ...
  • 2) Define your brand identity. Your brand identity is what people see when you communicate with them. ...
  • 3) Create a killer content guide. ...
  • 4) Optimize and automate.
Jan 7, 2020

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