Meet Anna, Our Virtual Assistant - Rogers (2024)

FAQs

Does Rogers have a live chat? ›

Contact Us

Connect with us via Live Chat, over the phone, or in store.

Chat with Anna, our virtual assistant to track your order status and shipping details in real-time! View interactive Device Guides from mobile devices to Ignite equipment to apps and more.

“I want to have the freedom to choose where I work, who I work with, what hours I work, the type of task I do and to be able to focus on one task at a time without continuous interruptions. Also, being paid at a rate that reflects my skills and worth.”

Sample answer: I am a virtual assistant with an IT background and have worked remotely for five years. I am passionate about software, online tools, and data entry and analysis. I love my job for the opportunity to earn on the side while I work with and learn about the things that interest me.

Starting a live chat customer service business requires planning, strategy, software, and staff. Here are some of the steps involved: Define your goals and metrics for live chat support. Choose a live chat software that suits your needs.

Siri is Apple's voice-enabled virtual assistant powered by artificial intelligence, machine learning, and voice recognition. Using the commands "Siri" or "Hey Siri," you can activate Siri and ask it to perform various tasks, such as texting a friend, opening an app, pulling up a photo, or playing your favorite song.

A virtual assistant, also called an AI assistant or digital assistant, is an application program that understands natural language voice commands and completes tasks for the user.

A virtual assistant is a self-employed worker who specializes in offering administrative services to clients from a remote location, usually a home office. Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.

How to sell yourself as a virtual assistant sample? ›

“I'm a (Virtual Assistant) who helps (who it is your usual clients are – small businesses, consultants, coaches etc) with (what service/s you offer) so they can (what using you gives them – more free time, getting more research/leg work done, time to focus on business development, less stress etc).”

I believe my greatest strength lies in my adaptability. Having worked in various industries, I've learned to adjust to different working styles and requirements quickly.

The best way to answer "Tell me about yourself" is with a brief highlight-summary of your experience, your education, the value you bring to an employer, and the reason you're looking forward to learning more about this next job and the opportunity to work with them.

Inspired by a Role Model

Their ability to [mention specific achievements or qualities] resonates with me. It motivates me to pursue a career where I can emulate these qualities, especially in roles that require [tie this back to the job, like creative leadership or strategic thinking]."

Answer “what is your greatest weakness” by choosing a skill that is not essential to the job you're applying to and by stressing exactly how you're practically addressing your weakness. Some skills that you can use as weaknesses include impatience, multitasking, self-criticism, and procrastination.

Live chat support is a way for customers to get help through instant messaging platforms. It happens on a 1:1 level, often via a company's website. Live chat can take a few forms. For example, it can be a proactive chat pop-up— think of a chat box appearing on your screen and asking if you need help.

You can talk to a Rogers agent by calling Rogers customer service at +1-855-381-7834 between 7:00 a.m. and 11:00 p.m. ET, seven days a week.

Live chat allows you to have a live conversation with a real person, meaning customers receive highly personalized service. You can get to know them on a personal level and understand their unique needs. Additionally, some live chat solutions have a customer info panel with their browsing and order history.

Live chat: Live chat refers to real-time communication between a website visitor and a human agent. It typically involves messaging through a chat box embedded on a business's website, ensuring a human-to-human interaction.