Trust manually installed certificate profiles in iOS and iPadOS - Apple Support (2024)

If you manually install a profile that contains a certificate payload in iOS and iPadOS, that certificate isn't automatically trusted for SSL. Learn how to manually trust an installed certificate profile.

This article is intended for system administrators for a school, business, or other organization.

You must manually turn on trust for SSL/TLS when you install a profile that is sent to you via email or downloaded from a website.

If you want to turn on SSL/TLS trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate.

Trust manually installed certificate profiles in iOS and iPadOS - Apple Support (1)

Apple recommends deploying certificates via Apple Configurator or Mobile Device Management (MDM). Certificate payloads are automatically trusted for SSL when installed with Configurator, MDM, or as part of an MDM enrollment profile.

Published Date:

Trust manually installed certificate profiles in iOS and iPadOS - Apple Support (2024)

FAQs

How do I trust manually installed certificate profiles in iOS and Ipados? ›

If you want to turn on SSL/TLS trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate.

How do I fix a certificate not trusted on my iPad? ›

Root certificates on iPhone and iPad

This certificate won't be trusted for websites until you enable it in Certificate Trust Settings.” The user can then trust the certificate on the device by going to Settings > General > About > Certificate Trust Settings.

How do I force my iPhone to trust a certificate? ›

On your iPhone, tap on Settings, then tap on General, tap on About, and then scroll down and tap on the Certificate Trust Settings. Next, there is a section called "ENABLE FULL TRUST FOR ROOT CERTIFICATES". turn on the trust for the certificate.

How do I trust Apple certificate requirements? ›

TLS server certificates and issuing CAs using RSA keys must use key sizes greater than or equal to 2048 bits. Certificates using RSA key sizes smaller than 2048 bits are no longer trusted for TLS. TLS server certificates and issuing CAs must use a hash algorithm from the SHA-2 family in the signature algorithm.

How do I manually trust an iOS app? ›

Tap Settings > General > Profiles or Profiles & Device Management. Under the "Enterprise App" heading, you see a profile for the developer. Tap the name of the developer profile under the Enterprise App heading to establish trust for this developer. Then you see a prompt to confirm your choice.

How do I add a trusted certificate to my iPad? ›

Before the certificate can be used as intended, it must be trusted by the device. On the device, go to Settings > General > About > Certificate Trust Settings (at the bottom of the page).

How do I resolve a certificate that is not trusted? ›

How to Fix SSL Certificate Error
  1. Diagnose the problem with an online tool.
  2. Install an intermediate certificate on your web server.
  3. Generate a new Certificate Signing Request.
  4. Upgrade to a dedicated IP address.
  5. Get a wildcard SSL certificate.
  6. Change all URLS to HTTPS.
  7. Renew your SSL certificate.
Apr 3, 2024

Where are certificates stored on an iPad? ›

On Android, they are stored in the system keychain.

Why is my certificate not trusted? ›

The most common cause of a "certificate not trusted" error is that the certificate installation was not properly completed on the server (or servers) hosting the site. Use our SSL Certificate tester to check for this issue. In the tester, an incomplete installation shows one certificate file and a broken red chain.

How do I remove a trust certificate from iOS? ›

Electronic certificates on iOS mobiles

You can select a specific certificate to remove from the profile list by going to "Settings", "General", "Profile". The window with the certificate information and the "Delete" option will be displayed.

How do I remove a non trusted certificate from my iPhone? ›

If you're unsure you can check by going to Settings > General > Profiles & Device Management. If there's a profile installed you should be able to select the profile, tap More Details, then tap the certificate to remove it.

How do I install certificates on iOS? ›

How to Install a Digital Certificate on Your Apple iPhone
  1. Once you've received it on your phone, start installing the Root Certificate. ...
  2. Now install the Intermediate Certificate using the same process.
  3. Now, install your PersonalSign Certificate. ...
  4. Now go to Settings > Profiles. ...
  5. Now go to your account and passwords.
Feb 27, 2024

How do I verify my Apple certificate? ›

Choose Keychain Access > Certificate Assistant > Evaluate [certificate name]. Select a trust policy: To evaluate an email certificate, select S/MIME, then type the email address of the sender. To evaluate a web server, select SSL, then type the host server's URL.

How do I install Apple certificates? ›

In the Keychain Access app on your Mac, select either the login or System keychain. Drag the certificate file onto the Keychain Access app. If you're asked to provide a name and password, type the name and password for an administrator user on this computer.

How do I get iOS certificate and provisioning profile? ›

Creating the iOS Provisioning Profiles
  1. Sign in to your Apple Developer account and navigate to Certificates, IDs & Profiles > Identifiers > Provisioning Profiles.
  2. Add a new provisioning profile.
  3. Activate App Store.
  4. Click Continue.
  5. From the dropdown menu, select the app ID you just created.
  6. Click Continue.
Oct 25, 2023

How do I change the trust settings on my iPhone? ›

If you don't want to trust a computer or other device anymore, change the privacy settings on your iPhone, iPad, or iPod touch. Go to Settings > General > Reset > Reset Location & Privacy. Now when you connect to formerly trusted computers, the Trust alert will ask you whether you trust that computer.

How do I Untrust a certificate in iOS? ›

Electronic certificates on iOS mobiles

You can select a specific certificate to remove from the profile list by going to "Settings", "General", "Profile". The window with the certificate information and the "Delete" option will be displayed.

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