Email Notifications Regarding Trial
Prior to the end of your trial we will send you a few different emails to remind you of the time remaining. You will receive email notifications when you have 20 and 7 days remaining on your free trial.
You'll also receive an email notification when your free trial ends reminding you that the credit card on file will automatically be charged so there’s no interruption in service unless your free trial has been cancelled.
If your subscription is not cancelled prior to the end of the free trial and you are charged for the subscription renewal, you will receive an additional email confirming that payment has been processed .
To ensure receipt of these emails, please be sure the email on file for your account is one at which you can receive emails and that your email server is not blocking emails from help@moz.com or noreply@moz.com.
Please note: All Free Trials are set to automatically renew as a paid subscription at the end of the trial. If you do not wish to continue your trial and do not want to be charged for a paid Moz Pro subscription, you will need to cancel the subscription in-app at least 24 hours prior to the end of the trial. For more information on how to cancel your Moz Pro account, please see our Cancel Moz Pro Base Plan guide.
