| Payment Methods Payment methods available in DHgate include:
Paying with PayPal Paying with a credit card Paying with bank to bank wire transfer Payment is sent directly from your bank to DHgate's HSBC bank account in Hong Kong.
Paying with Western Union With more than 150 years of experience, Western Union is a global leader in money transfer services. It helps consumers and businesses send money quickly and reliably. Below is the information you need for Western Union transfer:
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FAQs
How do I contact a DHgate seller? ›
You can contact any DHgate seller by clicking on the "Ask seller a question" link on the item page. This feature allows you to send an email to a seller, even if you have not yet purchased the item. How do I get a refund? You can write an e-mail to the Customer Service department and we will do our best to help you.
Why is everything so cheap on DHgate? ›Based in China with Low Production Costs
DHgate is based in China, where production and labor costs are lower than in many other countries. This allows the platform to offer products at lower prices than its competitors.
In summary, DHgate is a reputable e-commerce platform. DHgate Reviews reflect the positive experiences of many shoppers who appreciate the commitment to quality, reliable sellers, and buyer protection.
Is DHgate illegal in the US? ›As a wholesale website, Dhgate is legal and safe to buy from. DHgate website, a reliable and legit connection between buyers and sellers, stands legit and safe. Moreover, it has extensive safeguards and buyer protection techniques to ensure secure trading and transactions.
Are there fake sellers on DHgate? ›DHgate Scam Reports and How to Identify Them. Like every other online platform, there are scammers on DHgate as well. But there are so many amazing deals and prices that might entice you to purchase something from this brand.
Is DHgate 100% legit? ›Like Aliexpress, DHgate is an intermediary between sellers and buyers. Third-party sellers sell on this platform and buyers make purchases from them. Most sellers are reliable while some may not. So unlucky buyers can get scammed by unreliable sellers.
Can I trust DHgate with my debit card? ›One question that we often get from our clients is “Is it safe to use a credit card and debit card on DHgate?” The short answer is-Yes. DHgate takes security seriously and uses advanced encryption technology to protect your information.
How do I know if a DHgate seller is legit? ›By looking up the seller's history on DHgate and comparing it with the reviews, you can tell real reviews from false ones. On DHgate, suppliers may build a solid reputation. As a result, it is advised that you look up the supplier's background and contrast it with the reviews.
Are replicas from DHgate good? ›Quality Concerns: Replicas are generally of lower quality than authentic products. Materials and craftsmanship may not match the standards of the genuine items.
Can I trust DHgate with my credit card? ›Yes, but you should know how to do pre-shipment inspection. Here are some tips for buying from DHgate safely: Read reviews: Before making a purchase, read reviews from other buyers to get an idea of the seller's reputation. Choose reputable sellers: Look for sellers with a high rating and a good reputation.
Why does DHgate blur out logos? ›
Legally, the third-party retailers aren't allowed to show logos on the site because the bags are replicas, so I turned to the reviews.
Which country owns DHgate? ›It is one of the largest B2B-cross-border e-commerce trade platforms in China. The company is based in Beijing and has offices worldwide, including in the US and UK.
Why is shipping so expensive on DHgate? ›DHgate Shipping Cost. The DHgate shipping cost majorly depends on factors like the shipping method you have selected, the country to where the product is being shipped, the size and weight of the product, and any other additional services the buyer has requested.
How do I know if a DHgate seller is good? ›- Always Check the Seller Rating Before Talking to Them.
- Utilise DHGate's dispute resolution process.
- Try to Go for Suppliers That Are Selling Only One Category of Goods.
- Find sellers who have been confirmed by the platform.
- Do Not Buy Famous Brands as They Are More Likely to Be Fake.
Each order placed on DHgate has a promised delivery date, which is set by seller. If you still have not received the goods after that, you can request a “Open a Dispute” under the reason “Item not Received”. According to the shipping status, you can select the reason as “In transit” or “Items detained by Customs.”
Where is DHgate warehouse located? ›BEIJING, Oct. 22, 2015 /PRNewswire/ -- China based e-commerce giant DHGate.com has officially launched US warehouse with product distribution and display center in Los Angeles, which opened its doors on September 11th, 2015.