Windows 7 Instructions:
First, click on your Start Menuand typecmdin the search box and press enter.
A black and white window will open where you willtype ipconfig /all and press enter.
There is a space between the commandipconfigand the switch of/all.
Your IP address will be the IPv4address.
Windows 10 Instructions:
Right click the windows button in the lower left of your screen.
Select command prompt from the list.
A black and white window will open where you willtype ipconfig /all and press enter.
There is a space between the commandipconfigand the switch of/all.
When a technician requests the IP address of your Ethernet card, the information that follows after the title of “Ethernet Adapter.” Your IP address will be the IPv4 address.
The wireless card information will be titled similarly to “Wireless Lan Adapter.” Any description that includes the word ‘Virtual’ is not the information needed for creating an internet connection for you.
Windows 11 Instructions:
Left click the windows button in the lower left of your screen.
Type “cmd” and hit Enter.
A black and white window will open where you willtype ipconfig /all and press enter.
There is a space between the commandipconfigand the switch of/all.
When a technician requests the IP address of your Ethernet card, the information that follows after the title of “Ethernet Adapter.” Your IP address will be the IPv4 address.
The wireless card information will be titled similarly to “Wireless Lan Adapter.” Any description that includes the word ‘Virtual’ is not the information needed for creating an internet connection for you.
