Why is my Google rating not going up? (2024)

FAQs

Why is my Google rating not going up? ›

One reason could be that your competitors are also working to improve their Google ratings. If they're doing a better job than you, they'll be ahead of you in the search results. Another possibility is that your Google rating is being held back by negative reviews.

Prohibited and Restricted Content. Google has a policy for Prohibited and Restricted Content that applies to reviews. Google analyzes all reviews and determines if any of them are subject to removal for reasons such as spam, fake reviews, offensive language or a conflict of interest.

The review score is the average of all ratings published on Google for that place or business. Important: After someone leaves a new review, it may take up to 2 weeks to get an updated review score.

Google reviews not showing up is a common problem that many businesses face. In addition to spam and fake reviews, missing Google reviews could be due to inappropriate or off-topic content, conflict of interest, or unverified business listings.

To achieve a 5-star rating, you'll need to calculate the difference between your current rating and 5 stars. If your current rating is, for example, 4.2 stars, you'll need enough 5-star reviews to bridge that gap. On average, you might need around 20 to 30 more 5-star reviews to reach a perfect 5-star rating.

To do this, open the app and search for your business. Then, tap on the “Reviews” tab. Here, you will see all of the reviews for your business, both positive and negative. If you see a review that has been deleted, it will say, “This review has been removed.”

The quick answer to this is “no.” Generally speaking, you can't pay Google to rank you higher in search results. And an SEO agency or specialist who says you can isn't giving you the full story — best to go elsewhere instead of giving them your money.

It is illegal to buy Google reviews. The Federal Trade Commission (FTC) is responsible for penalizing those with fake reviews, and it has done so. The organization files complaints and pursues cases when a company violates any relevant law, including buying Google reviews or posting fake reviews.

How many 5 star reviews does it take to offset a 1 star review? ›

Assuming that only one of every 10 happy customers leaves a positive five-star review, and knowing that it takes four five-star reviews to make up for each one-star review, you can figure it takes 40 positive customer experiences to make up for a single bad review.

Here's the truth: There isn't an exact answer. While we can't give you an exact answer, websites can see rank changes in as little as 30 seconds or as long as a few weeks. It depends on how quickly your updates are noticed and processed by Google.

Deleting a google review is not as simple as going to your Google Business Profile and deleting the review yourself. But Google allows businesses to flag or report reviews that violate their policies. While it may seem like an uphill battle, you can take steps to flag and remove a negative review.

Instead, there are only two ways that a review can be removed. The person who posted the review can delete it or your business can "flag the review as inappropriate." Flagging the review alerts Google that the review doesn't comply with Google's review policies.

Provide Exceptional Customer Service

The cornerstone of positive reviews lies in delivering exceptional customer service. Ensuring that every interaction with your brand exceeds expectations increases the likelihood of satisfied customers leaving Google 5-star rating.

BrightLocal found that businesses with 25 or more Google reviews have an average star rating of 4.5, and businesses with less than 25 reviews have an average star rating of 4.0.

The cost for reviews on Google is as follows: 1 review costs $7, 2 cost $15, 3 cost $20, 5 cost $35, 10 cost $75, 20 cost $120, 50 cost $250, and 100 reviews cost $500.