Frequently Asked Questions About NHS Dentistry - Perfect Smile (2024)

The world of dentistry has changed massively from the days when a dental clinic used to be a place you visited when you were in extreme pain or required emergency treatment. A modern clinic will offer a range of preventative and cosmetic measures which can be applied to make sure your teeth remain in a healthy condition, or that they look as attractive as possible. Many of these treatments are available from state of the art NHS clinics and the following are some of the questions which people commonly ask when thinking of accessing NHS dentistry.

1. Can a dentist decide what treatment to do privately or on the NHS?

Any treatment which is required to keep your teeth and gums in a healthy condition is available on the NHS, so if your dentist recommends a specific treatment then they should not say that you have to have it done privately. Some cosmetic treatments, such as having your teeth whitened or accessing Invisalign for teenagers, are only available privately but any other private treatments should only be offered as options, and your dentist should provide a written treatment plan detailing the treatments and how much they will cost you.

2. Is private treatment better than NHS treatment?

Any treatment which your dentist provides on the NHS should be of the highest possible standard, and certainly a match for any treatment offered privately. It is against the rules for a dentist to refuse a specific treatment, such as root canal work, on the NHS, but then offer to do it privately. As a patient, however, you would be within your rights to access extra private treatment in addition to your NHS dentistry, which can be carried out at the same time by the same dentist.

3. Do I have to pay extra if I have been referred to another dentist?

If the referral to another dentist is part of the course of treatment you are currently undergoing then there should be no extra charge. In most cases, however, a referral such as this is looked upon as being a separate course of treatment, in which case a second charge will arise, with the amount depending upon the exact nature of the treatment.

4. Can I get a second opinion, and do I have to pay again?

If you don’t want to agree to the treatment plan that your dentist has drawn up then you have every right to refuse all of it or any part of it. You also have the option of seeking an opinion from another dentist at one of the many dental clinics in London or throughout the UK, but you will still have to pay the fee for the original consultation and any costs arising from treatment carried out by the second dentist.

5. Will I pay again if I need more treatment after completing one course of treatment?

There will be no extra charge for subsequent treatment which is in the same charge band, or a lower band, provided it is within two months of the end of the initial treatment. This time limit applies to when you first discuss the problem with your dentist, and still holds true if they have to fit in an appointment at a later date. There will also be no extra charge if the original treatment, such as dental implants, needs to be repaired, reapplied or restored by the dentist who did the original work.

6. If I miss an appointment but have already paid for the treatment, do I have to pay again?

You cannot be charged for missing an appointment, but, if you make a habit of doing so (generally if you fail to turn up for three appointments in a row) you may well be asked to find another clinic to attend. Over and above this, there is the fact that by missing an appointment you have stopped another patient accessing general dentistry benefits of which they may well be in great need.

7. Do I have to register before making an appointment?

There’s no need to register with an NHS dentist. Once you’ve found a clinic which is located conveniently close to you, you merely have to get in touch to ask if they have any available appointments.

8. Do I need a check-up every 6 months?

The recommendation used to be that teeth should be looked at every six months, but the official guidelines changed in 2004, and now it is recommended that adults should have the condition of their teeth checked every two years and children on a yearly basis. It may be, however, that your own dentist modifies this advice on the basis of your own dental health.

9. When do I pay for my NHS treatment?

This is something which varies from practice to practice. Some clinics like their patients to pay the whole bill up front, whilst others wait until the treatment has actually finished. Make sure you ask your dentist which applies when you have your initial examination.

10. Are white fillings available on the NHS?

White fillings can be offered on the NHS in situations where there is a clinical need for doing so. In some cases, dentists prefer to use traditional metallic coloured fillings as they may be more hard wearing.

11. Are veneers available on the NHS?

In most cases, veneers are seen as being a cosmetic treatment, which means that they don’t fall under the auspices of NHS treatment. If your dentist feels they are clinically necessary, however, he may well recommend them.

12. I had treatment abroad. Will the NHS cover aftercare or treatment if things go wrong?

Many people travel abroad for cosmetic dentistry, but if problems arise after you get back home or you need extra attention, then your dentist will decide whether the treatment you require can be supplied via the NHS. If not, then you will have to seek private treatment and pay whatever it costs. If the treatment you had was emergency rather than cosmetic then you should see your dentist when you return home in order to make sure that the job has been done to the necessary standards.

If you have any further questions then get in touch with Perfect Smile and meet our NHS dentist in London. They will give you a thorough examination and lay out, in precise but easily understood detail, exactly what treatments are required, why they are needed and what it will cost you.

Frequently Asked Questions About NHS Dentistry - Perfect Smile (2024)

FAQs

Can an NHS dentist refuse to do root canal? ›

Root canal treatment is a dental procedure to treat infection at the centre of a tooth (the root canal system). This treatment is available on the NHS (Band 2, £73.50). Your dentist should be able to provide it for you or, where the treatment is complex, refer you to a practitioner with additional skills.

Can my NHS dentist refuse to treat me? ›

NHS dentists don't have to accept you for NHS treatment. However, they can only refuse to treat you if they have reasonable grounds. They cannot discriminate against you because of who you are, like your religion or disability. If you feel you've been treated unfairly or discriminated against, you can complain.

What does an NHS dental check up include? ›

The dentist will check the general health of your teeth and gums. They'll monitor your mouth for any early signs of problems such as dental decay, gum disease or oral cancer. If you have a build up of calcified plaque (tartar build up) you'll need a scale and polish.

Is there a guarantee on NHS dental work? ›

Guaranteed treatment

Certain restorations are guaranteed for 12 months (including lost items) from the completion date of the original one being fitted. The restorations which are guaranteed are1, 2: permanent fillings. crowns.

Do you have to pay for a root canal on NHS? ›

Unless you're entitled to free NHS dental treatment, you'll have to pay for root canal treatment. Read about NHS dental charges and how to get help with dental costs.

What can you do if you have bad teeth and no money UK? ›

The NHS Low Income Scheme (LIS) may provide help with some of the cost of your dental care if you have a low income but do not qualify for free dental care.

Why have dentists stopped taking NHS patients? ›

The money dentists receive from the NHS is not enough to cover the service they provide. Because of this, many dentists have chosen not to provide NHS dental care. Under the terms of the NHS contract, dentists are not paid for the number of procedures they perform.

Do over 60s get free dental treatment UK? ›

NHS dental treatment doesn't become free when you reach a certain age, but you may be eligible for free dental treatment if you or your partner receive certain benefits. Let the receptionist know if you receive any of the following benefits when you make an appointment.

When can an NHS dentist remove you from their list? ›

The relationship between a GP or a dentist and a patient can break down. If the practice believe that this cannot be mended then they're entitled to remove the person from their list. However, this should normally only be done after telling the person that there's a problem and considering alternative action.

What is the cost of an NHS dental check up? ›

Band 1: £26.80

Covers an examination, diagnosis and advice. If necessary, it also includes X-rays, a scale and polish (if clinically needed), and planning for further treatment.

What do I need for NHS dental treatment? ›

You can receive free NHS dental treatment if you're entitled to or named on:
  • a valid NHS tax credit exemption certificate.
  • a valid HC2 certificate – which is available for people on a low income.
  • a valid maternity exemption certificate.

How much is a tooth extraction NHS? ›

How much will I pay for my NHS Dental Treatment?
Dental Treatmentalso known asApril 2024
Root canal treatmentRoot filling£73.50
Simple extractionTooth removal£73.50
CrownCap on tooth£319.10
DenturesFalse teeth£319.10
6 more rows

How much does a crown cost on the NHS? ›

The typical cost for porcelain crowns in the UK ranges from £670 to £850, depending on your selection procedure. NHS dental crowns fall within the Band 3 treatment charge of around £319.10. Regardless of the number of crowns you need, they are included in the exact course of treatment.

Will a dentist remove all my teeth if I ask UK? ›

If you want to have some or all of your teeth out then you should see a dentist. It's possible that you could be referred to a clinic or dental hospital to have IV sedation or a GA to have the teeth out. If the dentist is not convinced that all of your teeth need to come out, then they may be able to give you options.

Who pays if a root canal fails? ›

If you have suffered a failed root canal treatment that you believe was a direct result of the negligence of your dentist, you could be entitled to compensation for the pain and suffering you have experienced and the costs of any further corrective treatment you have endured.

Why would a dentist not be able to do a root canal? ›

This includes the type of tooth, shape of the canal system, and current or past injury. While an endodontist can perform the procedure regardless of the circ*mstances of these aspects, general dentists will typically only do so when the conditions are less complex.

Why do some dentists not do root canals? ›

However, they undergo significant dental training before being qualified to handle root canals. However, some dental practices may lack the tools to perform It. The regular dentist in this situation would refer the patient to an endodontist dental expert who could carry out the therapy.

Can you refuse a root canal? ›

If you refuse root canal treatment, you allow the infection within the tooth to expand further and infect neighboring teeth and your jawbone.

What happens if you refuse a root canal? ›

If a root canal is delayed for too long, the bacterial infection can spread to other areas of the mouth, putting the patient at risk for serious dental problems and other medical conditions. The infection can cause something called a dental abscess, which is a pus filled sac that requires immediate medical attention.

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